Contacts
Wondering who to contact? Use this page to learn more about your benefits. Click a category below to jump to that section of the page.
Note: The medical, prescription drug, dental and vision plans do not mail ID cards. You can access a digital copy of your ID card on the applicable provider’s website.
Enrolling & Benefits Information
HR Connect
844-543-2147
(Monday–Friday, 7:30 a.m. to 5 p.m. ET)
Fax: 203-200-3838
View website
(choose the YNHH_PRD option)
Employee Resource Line
View the menu of options for HRConnect.
Medical
Cigna Health Plan
833-739-6447 (833-73-YNHHS)
Website
YNHHS Medical Plan Network Information
For YNHHS, Westerly Hospital and Lawrence + Memorial Hospital employees only
YNHHS Medical Plan Tier 1 and Tier 2 Provider Listing
Trinity Health of New England facilities
YNHHS Medical Plan Tier 1 / Signature Network Facilities
COBRA
bswift
866-365-2413
Telehealth
MDLIVE
833-739-6447 (833-73-YNHHS)
Website
OnDemand
833-483-5363
Website
Prescription Drug
CVS Caremark
877-636-0406
800-294-5979 (Preauthorization)
800-237-2767 (Specialty Pharmacy)
Website
YNHH Specialty Pharmacy Services
For YNHHS, Westerly Hospital and Lawrence + Memorial Hospital employees only
844-881-0043
203-230-0679 (fax)
Website
Yale New Haven Health Pharmacy Services
For YNHHS, Westerly Hospital and Lawrence + Memorial Hospital employees only
Apothecary and Wellness Center at Yale New Haven Hospital
203-789-4076
Saint Raphael Campus, 1450 Chapel Street, New Haven, CT 06511
Specialty Pharmacy Services
844-881-0043
100 Sherman Avenue
Hamden, CT 06510
Yale New Haven Health Pharmacy at North Haven Medical Center
203-230-3940
6 Devine Street
North Haven, CT 06473
Dental
Delta Dental of Connecticut
For YNHHS employees only
800-452-9310
(answers to your questions: Monday–Friday, 8 a.m. to 6 p.m. ET)
800-335-8265
(find participating dentists)
Website
Cigna Dental Plan
For VNA of Southeastern CT, Westerly Hospital and Lawrence + Memorial Hospital employees only
833-739-6447
Website
Family Support Benefits
Employee assistance and work/life program
Carelon Behavioral Health
877-275-6226
Website
Care coordination, maternity resources, wellness coaching
For YNHHS, Westerly Hospital and Lawrence + Memorial Hospital employees only
livingwellCARES
888-533-3742
Website (network access required)
Tobacco cessation
For YNHHS, Westerly Hospital and Lawrence + Memorial Hospital employees only
Quit for Life
American Cancer Society
866-784-8454
Website
Child education support
Bright Horizons
For children who need extra help
Website
For individual advising
Website
College Coach
888-527-3550
ynhh@getintocollege.com
Website
Employer Username: YNHHS
Password: Benefits4You
Financial Benefits
Dependent Care FSA
Health Care FSA
Limited Purpose Health Care FSA
HSA Bank
844-650-8936
866-357-6232 (Spanish)
Email
Website
Employee Resource Center
Chat 8:30 a.m. – 5 p.m. CT
Disability and family/medical leave
The Hartford
877-308-5298
Ready to Enroll?
To enroll or make changes to your benefits, visit bswift, our secure, online enrollment website. You’ll be prompted to enter your YNHHS username and password. If you are enrolling before your hire date, use this link to visit bswift and follow the temporary username and password instructions there. If you run into problems, call HRConnect at 844-543-2147. Need more info first? You’ll find details at HRConnect.