Employee and Family Resources Program

Because life doesn’t come with a playbook, the Employee and Family Resources (EFR) program, administered by Carelon Behavioral Health, is here for you and your family members 24/7, at no cost. EFR connects you to the confidential support, referrals, information, and other resources you need to get you through the good and not-so-good times.

With EFR, you can:

  • Get help dealing with relationship issues, anxiety and depression, substance abuse, and more.
  • Have up to six free sessions with a licensed counselor.
  • Get referrals to legal and financial services.
  • Locate the perfect summer camp for your kids or an adult day care provider to watch an elderly parent while you’re at work.
  • Find resources, like videos, articles, and webinars covering a variety of topics, on the Carelon Behavioral Health website.

Consider this…

Reach out to a Carelon Behavioral Health counselor for up to six free visits before accessing your Cigna behavioral health benefits, which require a copay.

Need help?

Get 24/7 help via phone (toll-free), in person, or online.

Ready to Enroll?

To enroll or make changes to your benefits, visit bswift, our secure, online enrollment website. You’ll be prompted to enter your YNHHS username and password. If you are enrolling before your hire date, use this link to visit bswift and follow the temporary username and password instructions there. If you run into problems, call HRConnect at 844-543-2147. Need more info first? You’ll find details at HRConnect.