YNHHS Care Management Program

The YNHHS care management program is staffed by YNHHS clinicians and is provided at no cost, It includes several components:

  • A three-month voluntary program for patients with multiple medical conditions and high clinical risk, which includes weekly 20- to 30-minute calls with a YNHHS care management program nurse to work on goals that are meaningful to you, like emotional support, nutrition, exercise, medication-related, social and disease-specific needs. Members who are eligible will be contacted by the care management team.
  • Increased support for transitions of care after hospitalization, and
  • Support for preventive health care.

If you meet eligibility criteria, a YNHHS care management program nurse will reach out to you directly to work with you to manage your condition and help you navigate your health care needs.

In addition to the YNHHS program, you’ll also have access to care management programs available through Cigna, our medical plan administrator, including:

  • Personal Health Team
  • Healthy Pregnancies
  • Healthy Babies Program
  • Behavioral Health Support
  • Complex and Catastrophic (Core Case Management)
  • Specialty Case Management (high risk maternity, NICU/Neonatal, transplant, oncology)

If you meet criteria to participate in a Cigna care management program, a Cigna Personal Health Team member will reach out to you directly. If you would like to see if you meet the criteria for participation in the Cigna program, you can contact Cigna directly at 833-739-6447 (833-73-YNHHS).

What is a Chronic Condition?

A chronic condition is a long-term illness, which requires a person to adjust to the demands of the illness and the therapy used to treat the condition. Examples of chronic conditions include, but are not limited to: heart disease, type 2 diabetes, obesity, arthritis, depression and joint pain.

This benefit is available to employees enrolled in the YNHHS Medical Plan.

Ready to Enroll?

Learn about your YNHHS benefits by visiting our virtual benefits fair. Then, to enroll or make changes to your benefits, visit bswift, our secure, online enrollment website. You’ll be prompted to enter your YNHHS username and password. If you are enrolling before your hire date, use this link to visit bswift and follow the temporary username and password instructions there. If you run into problems, call HRConnect at 844-543-2147. Need more info first? You’ll find details at HRConnect.

Visit Virtual Benefits Fair
Visit bswift